Refund Policy
Effective Date: 5-05-2025
Company Name: Innovative Techhub Pvt. Ltd., Pune (www.ithpl.com)
Operated By: Innovative Techhub Pvt. Ltd., Pune
1. No Returns & No Refunds
- All sales are final. Once an order is placed and processed, it cannot be cancelled, returned, or refunded.
- We do not accept returns based on change of mind, incorrect product selection, or personal preference.
- Refunds will not be issued for any reason, including dissatisfaction or incorrect orders placed by the customer.
2. Exceptions (if applicable)
- In the rare case of a manufacturing defect or an incorrectly shipped item, customers may request a replacement under our 30-Day Replacement Guarantee.
- To request a replacement, you must contact support@ithpl.com within 30 days of delivery with proof of purchase and product images.
- Items must be unused, in their original packaging, and accompanied by necessary documentation for approval.
3. Customer Responsibility
- Before purchasing, please ensure all details, including size, color, and product specifications, are correct.
- We are not responsible for incorrect orders placed due to customer error.
4. Cancellations
- Orders can be cancelled only before shipment. Once dispatched, cancellations are not permitted.
- Pre-paid order cancellations will be processed as per our refund policy.
5. Contact & Support
For any concerns or issues related to your order, please reach out to our support team:
Email: support@ithpl.com
Phone: +91 9850205488
By purchasing from Innovative Techhub Pvt. Ltd., Pune, you acknowledge and agree to this No Refund & Return Policy.